FAQs
Q: How does Beanbasket Express work?
A: Beanbasket Express is a hosted shopping cart system. This means that all of the cart functions such as add to cart, edit cart, view cart,
and checkout are done on the Beanbasket Express server. You create your website with 'Add To Cart' and 'View Cart' buttons or links. Your
Beanbasket Express Administrator will provide you with all of the information needed to hook these buttons/links up so that they work. When
a shopper adds something to their cart, or opts to view the cart, their shopping cart will pop open a small window displaying the current
contents of their cart. This leaves them on your site to continue shopping. When they are ready to checkout, Beanbasket Express walks them
through the checkout screens where they enter their billing information, shipping information, and payment information. The basket and
checkout screens are all hosted from the Beanbasket Express server so there are no requirements other than to hook up the add to cart
and view cart buttons/links.
Top of FAQ
Q: Does my site need to be hosted with Beanbasket in order to use the shopping cart?
A: No. The Beanbasket Express shopping cart is completely hosted on Beanbasket servers. You simply add code
snippets to your site that allow products to be added to the cart along with links to display the cart. You
can host from any hosting company on the Web.
Top of FAQ
Q: How do I integrate the shopping cart into my website?
A: Each product that can be purchased will have an 'add to cart' code snippet that you will need to place on your
page. There is also a piece of code that you will need to use to display the cart and checkout. The code snippets
that you need to use are generated for you in the Beanbasket Express Administrator. You simply need to copy and
paste them into your website.
Top of FAQ
Q: Can I customize the look and feel of the checkout process?
A: Yes. You can apply a 'theme' throughout your cart and checkout process. The following can be specified by you in
the Beanbasket Express Admin:
- Upload your company name and logo, and determine where they are placed along the top of the page (left, center, right).
- Links back to your site for things like privacy policy, shipping information, etc.
- Page background color, font color and font style.
- Header background color, font color and font stye.
- Sidebar (label) background color, font color and font style.
Top of FAQ
Q: Do I need an SSL certificate to make my site secure?
A: No. Since all of the information being entered is collected on the secure Beanbasket Express website your website
does not need an SSL certificate in order to keep the online purchase secure.
Top of FAQ
Q: How much does Beanbasket Express cost?
A: The Beanbasket Express service is available for you to try FREE for 15 days. After the 15 day FREE trial the
Express service is $20/month. There are no setup fees or termination fees. You may terminate your service at any time.
Top of FAQ
Q: Support
A: There is a quickstart guide as well as a knowledge base to aid in setting up and running your Beanbasket Express store. Should
you not find the answer to your question in either one of these resources, you can submit an e-mail support request.
Top of FAQ
Q: Do I need a merchant account to use Beanbasket Express?
A: Yes. In order to process credit card transactions from Beanbasket Express you will need a merchant account and
payment gateway services. Your Beanbasket Express store will then be setup to work with the payment services you
have. Beanbasket Express is compatible with the following payment gateways: Authorize.Net, Linkpoint, PayFlowPro,
ClearCommerce/First National Merchant Solutions, USA e-Pay, Moneris.
Top of FAQ
Q: What are my options if my online store is successful and I need more features to continue growing?
A: Beanbasket Express is the entry level service in a lineup that expands to meet the largest of e-commerce needs. Please contact
Beanbasket Sales to discuss your options in more detail.
Top of FAQ
|
|